Tata Power is collaborating with Salesforce to digitize its clean energy operations, including rooftop solar and EV charging services. This partnership aims to improve operational efficiency and customer engagement, supporting India's net-zero targets and demonstrating scalable digital transformation in the renewable energy sector.
This partnership enables Tata Power to manage the operational complexity of its rapidly scaling clean energy verticals. By integrating Salesforce's CRM platform, the company can standardize processes for customer engagement and service across its rooftop solar, EV charging, and smart home businesses, supporting India's ambitious renewable energy goals and providing a model for digital transformation in the sector.
Tata Power is using Salesforce to digitally transform its rooftop solar, EV charging, and smart home energy units.
The collaboration aims to enhance operational efficiency and customer engagement through AI and automation.
The company's residential solar business grew over 200% in the past two years, with solar revenues up fivefold since FY2020.
The company's residential solar business grew over 200% in the past two years, with solar revenues up fivefold since FY2020.
The partnership supports India's net-zero targets by enabling scalable clean energy operations.
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