PKSHA Technology

PKSHA Technology、AI企業Biz Freakの株式53.7%を取得

PKSHA Technologyは、アジャイルAI開発企業であるBiz Freakの株式53.7%を取得し、子会社化する。

PKSHA Technology Launches AI Back Office Suite for Automation

PKSHA Technology has launched "PKSHA AI Back Office," a suite of AI products designed to automate and complete corporate back-office operations. This initiative aims to enhance efficiency and reduce manual labor in administrative tasks, leveraging advanced AI capabilities to streamline workflows and improve overall business productivity.

PKSHAテクノロジー、CTCと提携し東京海上日動へAI導入

PKSHAテクノロジーはCTCと提携し、東京海上日動のコンタクトセンターにおける主要業務プロセスへAIを導入する。2026年3月に開始予定のこの導入は、高度なAI統合を通じて業務効率の最適化とサービス提供の向上を目指す。

PKSHA FAQ Adds AI SEO Feature for Enhanced Search

PKSHA Technology has released a new "FAQ Structured Data Output Function" for its "PKSHA FAQ" product. This feature enables AI search optimization (AI SEO), allowing for more effective and efficient retrieval of information. The enhancement aims to improve user experience by making FAQ content more discoverable and relevant.

PKSHA Launches AI FAQ Assistant for Web Self-Service

PKSHA Technology has launched "PKSHA AI FAQ Assistant," a package service designed to maximize web self-service capabilities using generative AI. This new offering aims to empower users to find answers to their queries independently through enhanced online FAQ systems. The service is expected to improve customer experience and reduce support load.